Front desk staff were good. Cleaning staff were not overly courteous in the morning. Room was nice but shower drain was clogged and the whole shower was just old and outdated. No continental breakfast but they have a small cafe on site. Drinks and concessions available for purchase were reasonably priced at the front desk. Pillows and bed were comfortable.
Easy check in, workout room, pleasant staff. The room was comfortable, good pillows, nice sunrise coming over the trees in the morning. The sink area is a bit small, and no shelf, etc. in bathroom area to set clothing. The tub was a bit slow in draining water. Overall, a great stay.
I used this property to spend the night and conduct a meeting. The property is well kept and the room was immaculate. The staff is very friendly and extremely helpful. The meeting went off without a hitch mostly because of the sales manager. She is top notch. The food was a sandwich platter and we had plenty. The kitchen staff made sure our every desire was met. I would use this property again without hesitation.
Stayed here on business and checked in at 7:15. Was offered a bad room and a bad room. Marriott should pull their name. The 1st was a handicap adapted room which is no issue. The problem was the shower head....they should be ashamed, it was clearly old and not clean. No should offer that to anyone. Shameful as a handicap person might not have the option of asking for another room. Second room was by the bar 1st room off the lobby. I had reservations and am presidential level with Marriott. Worse service ever with the brand. Clearly others were checking in as I went for dinner....why was I offered bad and bad early in the evening?
The manager seems nice enough but the woman at the Bistro was abrupt and very inefficient. Food took forever to come out. She seemed more concerned with clearing plates than taking my order. Food is expensive and not very good. Coffee was lukewarm. My room smellled like smoke. They moved me to a room that had a wet carpet and smellled less.
Courtyard By Marriott Boston Westborough is a US Lodging based in Westborough, Massachusetts. Courtyard By Marriott Boston Westborough is located at 3 Technology Dr, Westborough, MA 01581, USA.
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