2) This place looked nice through the admissions process. Upstairs is a whole different story. It's dark, dirty, cold and very old. It's old residential furniture. I slept next to a window that wouldn't shut, and therefore got sick. The room I was in slept 4 women. The men were below us a level. Okay so I'm not high maintenance...At all, and the girls were sweet, but how was this a healing process with 3 poor girls detoxing off heroin and a middle aged woman off alcohol?
3) I admit I really needed this help desperately, but I felt Emotionally Abused there. While waiting to be called in I went outside to have a cigarette. While there outside, a woman approached me for a spare cigarette, so I did. She asked me to hold something for her while she lit it, and then I realized it was either a crack or meth pipe. I just handed it back to her very quickly. Hey I did my last shots of liquor in my car...I get it, but don't involve someone else. So yes, when I was called in I told them about this. Later on, and for 3 days Everytime that woman could, she swore at me calling me horrible names. The staff did nothing! I finally had to yell at her to Please Leave Me Alone So I Can Work On My Own Issues!
4) The Staff....Oh The Staff were so cranky! I worked in residential facilities before, and this place felt like a juvenile detention facility. But the Nursing Staff were The Worst! I had the fortunate experience of having a Nurse and trainee the first night. They talked like I wasn't there! The Nurse began insulting my body odor because I Reeked of alcohol! I said...You know I can hear you right? The overnight were the rudest. I'd sit in the hallway and try and read a book in order to calm myself. They'd make me go to bed. The ones that taught the group's were a joke. One staff member, I asked if I could fill my water bottle up at the bubbler, denied me, so I just bought a new one. Their attitudes and lack of professionalism made this more of a nightmare than it should have been. Also the payphone was broke, but no one would listen to anything. They didn't care that I just wanted to say goodnight to my family! That's unforgettable!
Worst experience of my life. The criculim is garbage, the staff is garbage (disregarding a couple staff members) they completely violated my HIPPA rights. If you want a fighting chance at getting clean and sober, do not and i repeat DO NOT choose spectrum RP.
5) The food was inedible...I'm serious. I survived off of snack machine items and a lot of free pears and apples.
Why are there no negative marks to use? I've worked in Human Services for many years. I even worked for Spectrum years ago. Being someone that needed to face up to my alcohol addiction was not easy. I'd never worked in this genre of Human Services, so I wasn't prepared for one of the most humiliating and degrading experiences I've had in a long time. My first experience in a Detox Unit.
1) first of all even though I had insurance, and they said there was no copay, Spectrum wouldnt take me until I payed them $200.00. not one other person had to do this.
Receptionist was overtly ornery and hung up abruptly in the middle of the phone call...very rude and unprofessional
This place is a joke the only positive thing in this detox is that you can smoke I mean only four smoking brakes lol but I got kicked out because I didn't told them about my mental illness and I was in pain they told me to go to sleep and to wait till the morning while I was in tears because the pain and once the kicked me out they give me 2 minds to leave the building and they call the cops on me I'm a female and it was 10:00 pm. And I was 67 miles away from home ugh.... Thanks spectrum
* So yes, it's an emotional hell hole that's dirty and has worse food and staff than a adolescent program. Please look elsewhere unless you're desperate. And best wishes to all in your sobriety.
They have the worst supervisor and the staff is bad to I don't recommend nobody to go there because they don't help you they make you feel like a junky
6)It worked..Well for a while. I need to look for another detox. But they never even asked where and what I was going to do after I left? Isn't that a normal thing to ask an addict?
Spectrum Health Systems Inc is a US Health facility based in Westborough, Massachusetts. Spectrum Health Systems Inc is located at 155 Oak St, Westborough, MA 01581, USA.
Please contact with Spectrum Health Systems Inc using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Spectrum Health Systems Inc opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.