At this same store, at one point, I had walked up to a completely empty deli counter, no other customers in sight, but the bored-looking attendant refused to acknowledge me because I hadn't pushed the button to take a ticket. When I asked if he was going to help me, he rolled his eyes and said something like "you need to take a ticket". No, I really don't.
Hellishly long lines are common here and this store doesn't seem as properly run as it used to be. Not all of the employees here are bad, but certainly some could be kinder. I felt almost like I was shopping at Walmart today. I still love Stop and Shop and trust the business far more than places like Target, Walmart, et cetera.
Well stocked store with better sushi thanks to affluent neighborhood. Seafood counter fresher due to more customers.
Nice bakery inside and Blood pressure check station too..( thanks higi).
My experience at Stop-Shop was fine. The cashier was good and there was a bagger.
On the same visit, I got to listen to two produce guys standing around talking while one of them had completely blocked off a section of aisle with his produce cart. I ended up moving his carriage out of the way while they continued talking.
For example: I'd stopped in at 6PM on a Saturday to pick up a dozen items, only to find long lines and only 2 registers open (neither of them express lanes). I went to the only working self-checkout near the service desk (the other was broken), and found that there were only a couple bags left. Then when I put my first item on the scale (bag of grapes), the register beeped and the "assistance needed" light started flashing. After a few minutes of waiting, it was clear that no assistance would be coming, so I dropped my basket at the desk and walked out.
It's just not worth the hassle of dealing with Lyman traffic to come here anymore.
I'm done with this store. This place used to be better than the one over on Otis St, but while the Otis store has improved recently, this one seems to be going downhill. They're clearly trying to boost their margin by cutting back on help, and it shows. I'll be going out of my way from now on to shop at Wegmans, Roche's, Hannaford's - anywhere but here.
Stop Shop is a US Grocery Or Supermarket based in Westborough, Massachusetts. Stop Shop is located at 32 Lyman St, Westborough, MA 01581, USA.
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