Great sales staff, not pushy, up front and informative but finance manager was another story. Buyer beware, the game is to make you wait so long that all you want to do is sign and get out. Worst buying experience I have ever had in 12+ new car purchases. Sales manager Scott Frederick was just as underhanded and useless at customer service as the finance manager.One star is too good.
Made appt for oil change and when I got there was told I would have to wait an hour before my car would be brought in for service. Every time I go there for a simple oil change it takes at least 2 hours.
Very unprofessional. Not buying the 4 and 5 star reviews. Wouldn't recommend this dealership, at least not for sales.
They also give discounts on service for 5 star ratings on Google so not all reviews should be taken at face value.
For great service try Tuck's Trucks GMC in Hudson, Ma. It's worth the extra drive.
I recommend this dealership. Bought my truck here, had multiple vehicle repairs done with no issues and had a courtesy vehicle ready very quickly. Friendly service.
Outstanding service department! My appointment was for an oil change and a multipoint inspection, they had me out so quick that I didnt even have time to finish my coffee! THANKYOU
Westborough Buick Gmc is a US Car Dealer based in Westborough, Massachusetts. Westborough Buick Gmc is located at 150 Turnpike Rd, Westborough, MA 01581, USA.
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